FREQUENTLY ASKED QUESTIONS
Last Updated: July 17, 2026
Welcome to the Athenauras Studios FAQ page! Here you’ll find answers to some of the most common questions about our products, custom orders, delivery options, restocks, and shopping experience. We want your experience with Athenauras Studios to be simple, enjoyable, and stress-free. If you have a question that isn’t answered here, feel free to contact us and we’ll be happy to assist you.
DO YOU DO CUSTOM ORDERS?
Yes, we offer custom order options! Whether you’re looking for a personalized notebook, pen, keychain, custom stationery or a unique gift, we’d love to help bring your ideas to life. Contact us with your request through our email, social media or visit our Contact Us page and we’ll be happy to bring your ideas into reality.
DO YOU RESTOCK SOLD-OUT ITEMS?
Yes, we do! Many of our popular items are restocked, but some handcrafted designs may be limited or one-of-a-kind. Keep an eye on our website and social media pages for restock announcements and new releases.
HOW LONG DOES IT TAKE TO COMPLETE A CUSTOM ORDER?
Custom order timelines vary depending on the product, design requirements and current order volume. Once we receive your request, we’ll provide an estimated completion time.
CAN I REQUEST A SPECIFIC DESIGN OR THEME?
Absolutely! We love creating unique pieces. Send us your ideas, preferred colors, themes, or inspiration and we’ll let you know what options are available.
DO YOU ACCEPT BULK ORDERS?
Yes! We accept bulk orders for events, gifts, businesses, schools, churches and other special occasions. Contact us with your requirements and we’ll provide more details.
WHERE ARE YOU LOCATED?
Athenauras Studios is based in Trinidad and Tobago. We offer delivery options and attend local pop-up markets where customers can shop our collections in person.
HOW CAN I PLACE AN ORDER?
You can place an order directly through our website. Simply browse our products, add your favorites to your cart and complete checkout. For custom orders or special requests, please contact us directly.
WHAT PAYMENT METHODS DO YOU ACCEPT?
Available payment methods are shown during checkout. For custom orders, payment details will be confirmed after your request has been reviewed.
DO YOU OFFER DELIVERY?
Yes, delivery options are available throughout Trinidad and Tobago. Orders are delivered through trusted third-party delivery services and delivery fees and estimated timelines may vary depending on your location. Delivery details will be confirmed after your order is placed.